Effective Monday March 7th, HRC Total Solutions will be changing the hours of our Customer Service Call Center to 8:30 am - 5:00 pm EST Monday through Friday.
Over the past couple of years we noticed a shift in the needs of our consumers to more day time customer service calls versus after hours. Through our evaluation we have determined to better meet the needs of our clients and consumers we will be increasing the staff during the day to accommodate the call volume.
We believe this change will better serve your needs and your customer service experience. We thank you for making us your administrator of choice!
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HRC TOTAL SOLUTIONS MOBILE
IT'S EASY AND CONVENIENT
Designed to work just as other Apple and Android apps, making it easy to learn and use!
FOCUS ON TECHNOLOGY
REMOVING THE MYSTERY FROM MANAGING YOUR BENEFITS
Investment in technology is our highest priority to ensure we deliver a secure, easy to use, and integrated system for participants, clients, and partners. HRCTS is always enhancing our service platform to provide new features and functionality to streamline the end user experience.
EXCEPTIONAL CUSTOMER SERVICE
THE KEY TO A SUCCESSFUL PARTNERSHIP
HRC Total Solutions is staffed by professionals who are dedicated to addressing every question and concern from our clients and participants. We are committed to delivering high customer satisfaction through our unique service model built into the fabric of our organization.
Thank you for participating in your benefit plan(s) with HRC Total Solutions through your employer. We are committed to providing you with exceptional customer service.
Welcome to HRC Total Solutions! We are confident that our technology, service, and pricing are unmatched in the industry and we will work hard to exceed your expectations.
A partnership with HRC Total Solutions will deliver outstanding results for you and your clients regardless of the organizational size or the complexity of plans required.